The Little Boutique

RETURNS

Not happy with your online purchase? We offer a refund for full priced items purchased via our E-Boutique. This EXCLUDES intimates, sale items, and jewellery due to hygienic reasons. SALE ITEMS are eligible for a credit note only. Items reduced by 50% are deemed final sale. In store purchases are eligible for exchange or credit note only. ALL WITHIN 14 DAYS

TLB OUTLET items are deemed

as FINAL SALE, no refund, credit or exchange. YOU MUST notify us of your intention to return any item within 24 hours of delivery via email. Items must be returned unworn, with swing tags in place. If the above requirements are not met, a refund will not be issued. Return shipping costs are at the buyers expense and its recommend returning items in an express package. This form of shipping can be tracked and will guarantee that it arrives back to us within the allocated time frame. The Little Boutique will not be responsible for lost packages. All items must be received back within 14 days from the purchase date to the address on our home page. Once your item is received back and inspected, we will process the refund via the original payment method. EXCHANGES

We will happily exchange your item if it has not been worn, washed or damaged in anyway and has all the original swing tags intact. Exchanges are subject to availability and also need confirmation from our dispatch department. All items must be recieved back within 14 days from the purchase date. SHIPPING AND HANDLING

Express Shipping within Australia: $10 Flat Rate or Orders over $200 FREE

International Orders: $30 flat rate
These shipping costs excludes heavy items, including Wandering Folk Rugs and Salty Shadows Umbrellas. All international deliveries we use DHL Express, 2-4 business day delivery. The customer is liable for any duties and taxes that may be charged on international shipments. The Little Boutique uses Toll Express within Australia to offer you the fast and reliable delivery possible which is usually next day delivery with all orders placed before 1pm ACST. PLEASE NOTE: DELIVERIES DO NOT REQUIRE A SIGNATURE. TO ENSURE SAFE DELIVERY, PLEASE PROVIDE A BUSINESS ADDRESS OR STATE A SAFE PLACE TO LEAVE YOUR ITEM. Items will be dispatched and delivered Monday - Friday, excluding public holidays. All shoes will be posted without the box as the box exceeds the size of our standard shipping bags. If the box is required there is an extra $10 shipping charge, please notify us by email or phone to pay the extra cost.