Business Information:
Name: Ezy Addix
ABN: 26 191 870 355
Phone: 0435 766 815
E-mail Address: [email protected]
TERMS & CONDITIONS:
Ezy Addix (ABN 26 191 870 355) and its related entities maintain a policy of strict confidence concerning your (you, you're) personal information (Privacy Policy). This Privacy Policy has been developed in accordance with the Privacy Act 1988 (Cth) (Privacy Ac
t). This Privacy Policy applies to the collection, storage, use, and disclosure by us of your personal information. By accessing this page facebook.com/ezyaddixsports (Site) you accept the terms of this Privacy Policy. This Privacy Policy applies to the information provided to us whether via this Page demonstrates how we will comply with the Australian Privacy Principles under the Privacy Act. Although we will comply with this Privacy Policy in respect of information provided to us by persons under the age of 18 years, those persons must obtain the consent of a parent or guardian prior to using the Page and the parent or guardian will be responsible for appropriately supervising the person's use of the Site. If you have any further questions or if you wish to receive more information on our information practices and Privacy Policy, please contact us
COLLECTING PERSONAL INFORMATION
We may collect the following information from you:
your name and contact details, such as address and phone number;
the internet address of the Website from which you linked directly to our site; and
other information that you may supply to us. Our purpose in collecting personal information about you is for the purposes of fulfilling your order, conducting business with you, and providing you with a better web and shopping experience. In seeking to give you the most worthwhile experience possible, we may notify you of products and special offers that may be of interest to you. We may also provide value-added services and offers. The information we collect helps us better understand the products and services most helpful to you. If someone other than you provides us with personal information about you that we did not ask for, we will notify you as soon as practicable, unless we receive it with your consent. This notice will be given unless to do so would be in breach of an obligation of confidence. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information. RETURNS & REFUND POLICY:
We encourage our customers to choose carefully as we do not offer a refund if a customer simply changes their mind. Online Orders
Online orders should be made carefully as we do not offer refunds for change of mind or incorrect orders of goods; however, we are more than happy to offer an exchange. Online orders can be returned for an exchange at the customers' expense, as long as they meet the below criteria:
◦ Items are in their original condition and unworn,
◦ Items are returned with the product tags still attached to the item, and
◦ Items are returned in their original packaging. Customers will incur the cost for the item(s) to be shipped back to us and then the cost for the replacement goods to be sent back out. To arrange an exchange please contact: [email protected]
You are entitled to a replacement or refund only when the item(s) are:
◦ Faulty;
◦ Wrongly described;
◦ Out of stock; or
◦ Different from a sample shown to you. We will send you a return shipping label where you can post the goods back and your replacement or refund will be processed. Faulty Items
If an item is deemed faulty by the relevant supplier of the company, the customer has first entitled to a repair or a refund.
