The company offers a range of Indian, Pakistani, and Bangladeshi dresses, including everyday wear, formal attire, affordable options, and high-end options to cater to all customers. "ShaFah's Collection" has a presence on Facebook, Instagram, and WhatsApp. The expert team is available 24/7 to assist customers. Purchasing:
* Customers can buy products from the album, live post, or other posts based
on availability, with orders being placed via inbox.
* Jewelry and dress customization is available upon discussion.
* Canceling a confirmed order is not allowed and will be treated as fraudulent activity, although "ShaFah's Collection" reserves the right to cancel any order. Delivery:
* Delivery is handled by a third-party, who is fully responsible for the delivery process and timing.
* Customers can request changes to the delivery time and date when the delivery office contacts them.
* If a customer wants someone else to receive the product, they must inform the receiver.
* Customers are asked to pay the exact amount stated on the voucher.
* Delivery outside of Dhaka is only available through Sundarban Courier Office. Payment:
* Customers can pay using Bkash, cash on delivery, or bank transfer.
* For USA customer can pay using Zelle and Venmo.
* Advance, pre-payment, or late payment will be discussed during the order placement.
* Late payment may result in order cancellation and a ban from the page. Return Policy:
* Returns are not allowed unless the product is found to be defective, broken, or damaged after delivery or if "ShaFah's Collection" misses the delivery deadline.
* In the case of a defective dress, there is an exchange, return, and refund policy, with a resolution deadline of 7 days from the time a complaint or notification is made through the page inbox. Fraudulent Activity:
* If a product is not received after delivery is confirmed by "ShaFah's Collection", it will be considered fraudulent.
* Returns made without prior notification or discussion, even if the product is found to be in good condition, will also be considered fraudulent.
