Shipping Policy:https://rollatom.com/pages/shipping-policy
Refund Policy:https://rollatom.com/pages/refund-policy Company: Hangzhou Yihuang Trading Co., Ltd. Contact: Zhifeng Fang
Adress:2nd Floor, No. 500, Kenhui 6th Road, Hongken Farm, Xiaoshan District Economic and Technological Development Zone, Hangzhou City, Zhejiang Province
Shipping Policy:
Item Processing Time
Normally we will send you
r packages within 1-3 working days. and maybe delayed if we encounter holidays. After we send it, we will send an email to you so you could get the tracking number. Item Shipping Methods
There are two shipping methods we will use, including standard shipping, expedited shipping. Item Shipping Time
Standard Shipping: 15-30 days ( does not contain processing time 1-3 working days )
Expedited Shipping: 7-15 days ( does not contain processing time 1-3 working days )
Item Shipping Zone
We ship to many countries, including the United States, France, United Kingdom, Canada, Ireland, Italy, Mexico, Japan, Korea, New Zealand, Spain, Poland, Germany,etc. the other countries:
Standard Shipping Cost: $19.99 Per Order
Item Shipping Cost
Standard Shipping: Free
Expedited Shipping: Various from different weight zone, the cost is about $3-$15. PS: Affected by Covid-19, there will be some delay in the delivery. Item Shipping Track
You can track it with your logistic NO. at the following website: https://www.17track.net
The information will be updated within 3 days after we send it. Refund Policy:
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.
1. (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
2. When do I get my refund? Once we receive your package, our team will verify its contents, inspect it to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 7-10 business days.
3. How can I exchange an item? Please note direct exchanges of our products are not possible at this stage. If you need a different size or color, you will need to return the item back to us for a refund, and then place a new order.