Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you w
ith a link to track your package online. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected. Introductory provisions
These terms and conditions apply to shop-www.outlet italy.cz and defines certain rights and obligations between the seller and buyer. All business relationships are governed by Act No. 40/1964 Coll. Civil Code, as late changes and amendments, the terms of the purchase agreement and other applicable laws for sale. Order and purchase contract binding
Ordering goods through the webshop www.outlet-italy.cz is considered to be binding and sending the order, the buyer declares that a grasp of the business conditions and complaints procedure and agrees with them. Condition for closing an electronic order form (see shopping cart) is the subsequent completion of all registration data, according to the order form. This purchasing agreement with the order and the provision of personal data which are necessary to conclude and execute a purchase contract. The place of delivery is the address that buyer stated in the order. Request to change the data in order to have an impact on the delivery of goods is necessary in a short time before sold (e-mail: [email protected]). In this communication, the buyer, the identification data of the original order (order number, commodity, any changes required). Request for change in a period shorter than 24 hours before the goods seller may not accept. Title to the goods purchaser acquires when the seller receives payment of the purchase price
Payment and Delivery
Method of payment for the goods:
COD - Payment for purchase of goods, Czech Post within 48 hours. The ordered goods are sent: at COD within two working days of receiving the order, using the services of the Czech Post. Privacy Policy
By filling out the order form in the online business-www.outlet italy.cz buyer gives full consent to the collection and archiving of personal data on its purchases during its purchasing activities. Seller hereby agrees that all personal data provided through any form www.outlet-italy.cz are confidential and will not be passed to any other entity. It is only the very communication between the customer and the seller. All customer information is stored in accordance with the laws of the Czech Republic, particularly in accordance with Act No. 101 / 2000 Coll. Privacy, as revised and amended. This does not extend to third parties. In the case of a request personal information removed from the database. Terms
When you purchase goods to 80 Eur for the way COD delivery cash on delivery fee will be charged 6Eur for delivery in Czech republic. When purchasing goods over 80 Eur for the way COD delivery cash on delivery fee will not be charged for delivery in Czech republic.. When you buy goods worth over 9.990,-CZK Buyer will be granted a trade discount of 5% of the total value of goods purchased. Liability for damages and claims
The buyer has the right, in accordance with § 57 of Act No. 40/1964 Coll. Civil Code, as amended and supplemented, to cancel the contract within 14 days of receipt of goods by the buyer. Withdrawal from the contract the buyer must make a demonstrable way. Method of resignation and a claim is given in Annex Complaints and Complaint Protocol. Rights under the previous sentence, the buyer can apply by e-mail address [email protected]. Final Provisions
All goods are displayed and only for informational purposes only. These general terms and conditions come into force on 01.11.2011. Cancellation of orders by the buyer - cancellation - without giving any reason
In accordance with Act No. 40/1964 Coll. Civil Code, as amended and supplemented, in particular Act No. 367/2000 Coll. September 2007 customer has the right to withdraw from the contract within 14 days of receipt of goods. If you decide to withdraw from the contract at this time, please comply with all conditions listed below:
goods can not be used
goods in any way damaged or otherwise degraded
delivery cost of sending goods back to the seller pays the buyer, we recommend that returned goods transport insurance
together with the returned goods should also be sent an original invoice (receipt)
goods may never be sent for mail order shipment of this type can not be accepted by us
this claim also applies to the possible exchange of goods
Cancellation of orders by the buyer - withdrawal - showing defect in the product
Seller and Purchaser hereby agree that the law of liability for defects shall expire, unless exercised within 12 months from the date of receipt of the matter by the buyer. If you decide to withdraw from the contract at this time, please comply with all conditions listed below:
goods may never be devalued or damaged, the mere presence of the actual manufacturing defect during normal use of the product
fill in the complaint report (see paragraph 5)
together with the returned goods should also be sent an original invoice (receipt)
delivery cost of sending goods back to the seller pays the buyer, we recommend that returned goods transport insurance
goods may never be sent for mail order shipment of this type can not be accepted by us
At the same time meeting all the above conditions for returning goods to you the full purchase price (excluding shipping) will send a transfer to your bank account, within 14 working days from receipt of goods. In the case of the admitted claim (failure of the expression) is our party paid the entire amount including shipping cost the buyer incurred by sending the product to the buyer. In the event that any of the above conditions will not unfortunately be able to accept the resignation of contract and consumer goods will be returned. For the handling of any complaints, email [email protected]
