Viaje

Viaje Viaje is a travel lifestyle apparel locally made in Cebu, Philippines. (e.g. Wear and Tear, Broken Snap Closure)
- Upon receiving, the Item is incorrect.

RETURN, REPLACE, REFUND


Returns and Replace

We only accept Return and Replace if:

- Upon receiving, the Item is damaged. Please provide us with proof (Photo or Video) that upon receiving, the item is damaged. You can send the Photo or Video on our page, facebook.com/wearviaje

- Change of Mind is unacceptable



To be eligible for a return, your item must be;

- Unused and in the same

condition that you received it.
- It must also be in the original packaging.
- With HangTags and Freebies
- You MUST return the Item within 3 Days
- Contact Us immediately upon receiving damaged Items.
- We will give you up to 3 Days to return the Item if you receive a damaged item.
- Failure to return the item within the given time, the item is considered sold. Send us an email at [email protected] and send your item to:

739 Brgy. Road, Brgy Awihao, Toledo City, Cebu, 6038 Philippines


Refunds (if applicable)

There are certain situations where only partial refunds are granted (if applicable), that is 25-50% of total amount depending to our assessment of the returned goods:

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery

Partial Refund is

- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]. Sale items (if applicable)
- Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Shipping
- To return your product, you should mail your product to:
739 Brgy. Road, Brgy Awihao, Toledo City, Cebu, 6038 Philippines

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Salamat sa mga Viajeros na tumangkilik! Tag us on your adventure!
11/04/2026

Salamat sa mga Viajeros na tumangkilik!

Tag us on your adventure!

Wave Rider Trucker Cap now available on our website.Checkout now! Limited Stocks!Click the Link to Order 👇
02/04/2026

Wave Rider Trucker Cap now available on our website.
Checkout now! Limited Stocks!
Click the Link to Order 👇

Features: Crafted with a classic 5-panel construction Cushioned foam front for a structured, comfortable feel Breathable mesh back designed to keep you cool in warm, tropical weather Lightweight and versatile Adjustable snapback closure One-size-fits-most fit (55–57 cm) Unisex - It's for every Via...

02/04/2026

NEW DESIGNS

24/03/2026

RESTOCKED!

Send a message to learn more

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27/02/2026

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25/02/2026
Salamat Viajeros!Sunday ship-outs
22/02/2026

Salamat Viajeros!
Sunday ship-outs

06/02/2026
06/02/2026

Shipment are temporarily on hold due to Typhoon Basyang.
Shipping will resume once conditions are safe.
Shipped out orders are affected so please expect delays.
Thank you for your patience, Viajeros! Stay safe.

Address

Toledo City

Telephone

+639291706575

Website

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