06/16/2026
Hey CGG family,
I wanted to personally give you an update on the USPS situation affecting some of our orders that were dropped off on June 3rd and June 6th. After over a week of searching, calling, emailing, and praying, we have finally seen movement on about 80% of the missing packages.
Praise God. Truly.
As a small family business, the thought of losing that many orders was devastating, not just financially, but because it meant so many of our amazing customers were left waiting and wondering where their packages were. First and foremost, I want to apologize.
This has not been the experience we ever want you to have with Carry Girl Gear. You trusted us with your order, and while this situation was completely outside of our control, we have felt every bit of the frustration right alongside you. The good news is that USPS has finally allowed us to submit official Missing Mail Requests, which will trigger local post offices and distribution centers to begin searching for the remaining packages.
We are not giving up. We are still actively working on the final 20%, and we are asking for your prayers that these packages are found and start moving soon. I also want to be completely transparent with you. If all of these packages were truly lost, it would be a very significant financial hardship for our small family business. We will absolutely do whatever it takes to make it right, but we are prayerfully hoping that these last few packages are found and begin moving.
So if you can show us just a few more days of grace while USPS completes their search, we would be incredibly grateful. Thank you for your patience, your kindness, and the grace so many of you have shown us. Those messages of support have meant more than you know.
If we do not see any movement on your package within the next 72 hours, we will begin getting replacement orders printed and shipped to make this right. That is our promise to you.
We appreciate you standing by our little business during a situation that has tested us in every way.
We truly believe God is working in this, and we are trusting Him with the outcome.
With love and gratitude,
Bee & Big E
The CGG Family