Please read it in full, as your question will likely be answered. Patrick and I are so HAPPY you’re here. :) Thank you for choosing to shop with us and support our family and small business. We are a husband and wife team that sell LuLaRoe together. We have 1 amazing son and love this adventure we are on called life. My name is Emilee-Ann Kirtley, and I am so happy to have found this company after
searching for an opportunity to work from home and to not only help with income, but to get out into the community and meet new people and to form new friendships. But let’s be honest, who doesn’t love to shop, or at least try on endless amounts of clothes, and have fun doing it at the same time. I appreciate all the love and support I have received thus far, and please feel free to add family and friends to join me on this LuLaRoe adventure. What is LuLaRoe? LuLaRoe is a clothing line that makes comfortable tops, beautiful skirts, flattering dresses (one with pockets), men’s and children’s clothing, and of course those buttery soft leggings that we have all come to LOVE. If you find a print that you love, GET IT, as LuLaRoe only produces approximately 5,000 of each print. You may never see that print in your size again. Size ranges go from child size 2t, and in adult sizes, ranges from XXS-3XL. What’s even better, is that some styles you can go up or down 2 sizes, depending on how you like your clothes to fit. Contacting me:
Please email me with any questions or concerns at [email protected]. I would love to assist you, and don’t want to get a message lost in messenger. Please allow me 24hrs to respond. If I don’t get back to you within that time, please feel free to give me a quick nudge via private messenger. I will reply as fast as my (2 year old) son will allow. We are here to assist and give you a wonderful LuLaRoe shopping experience. Customer Forms:
Please fill this form out: https://emileeann.lularoebless.com/Account/CustomerSignUp You will only have to fill it out once to be able to shop with me again. How to shop Albums:
Will let you know when available for viewing. I will be posting on Facebook all of the albums for viewing. How to shop live sales:
In order to claim a particular item, please comment MINE along with the corresponding number. You will always see yourself first, so we will announce who claimed each item as it occurs. Passing:
Please only claim what you intend to purchase. If you change your mind and wish to pass on an item claimed, please type PASS under your original claim. Do not delete your claim. Mystery Items:
During our live events, we will have mystery items available to purchase. These are intended to be fun, and exciting and no one will know what you are getting. When purchasing mystery items, shipping will always be free, however no exchanges will be allowed. Giveaways:
If you are in the queue or a consultant, please do not enter our giveaways per the ethics guidelines. If you win a giveaway, your giveaway will be shipped in the same time frame as if you purchased an item. NO EXCHANGES FOR GIVEAWAYS. Shipping & Taxes:
Taxes are based upon zip code of the buyer. We aim to ship everything within 1-3 business days after payment. We promise to do everything we can to ship your items ASAP. Shipping rates are as follows:
$4 for 1 item
$7 for 2+ items
**If you purchase 2 pairs of leggings, shipping will be $4**
Local Pickup:
We are located in North Highlands, CA. Please let us know if you would like to pick up, and email for our address. Invoicing:
Your invoice will come through Audrey, LuLaRoe’s invoicing system. I will be using the email provided on Google Doc. I do not accept PayPal, and will not forward invoices to others. Invoicing will begin within 24hrs of sale ending. I will post when invoices are complete and I will work diligently to finish them as quickly as possible. Please respond to invoice thread if I happened to make a mistake and miss sending you your invoice. Payments:
Payments must be made within 48hrs of receiving your invoice or items will be returned to my inventory and your invoice will be cancelled. Any coupons or discounts cannot be combined to a single item. Example: 3 coupons/discounts = 3 items purchased
*** No coupons/discounts on DISNEY***
Exchange Policy:
Exchanges must be sent back to me within 3 days of receipt from when tracking says it was delivered to you. Customer is responsible for shipping for exchanged item. Items must be unworn with tags still attached, and unwashed. Exchanges will be done for same style only, and only 1 exchange per item will be allowed. No cash will be refunded. To initiate an exchange, please email me at [email protected]. Please carefully inspect all items when they arrive. We strive to accomplish this before they are shipped, but we are human and don’t always catch everything. Positive Vibes Only:
We will not tolerate negativity. If you are routinely negative, you will be asked to leave our group. Please Remember:
Our inventory is ever changing. Check often for sneak peeks of what we currently have. Thank you for shopping our small family business,
Emilee-Ann and Patrick Kirtley ♥♥
