Critter Crafts By Kara

You are expected to pay for the item in full when the order has been placed. Please allow 2-3 weeks processing time for all orders. Shipping policy:
We will ship anywhere within the Continental US. You as the consumer will be required to pay shipping and any required state sales tax based on location. We are not responsible for any shipment delays or missing packages. You will need to contact the

shipping service provider if there is an issue. Return policy:
We do not accept returns or exchanges as all items are made to order. If there is an issue with your order please reach out to us so we can take action. Warranty:
We do not offer a warranty on items as they are handmade and need to be treated with care. Please follow our care guides to ensure that your items last. We will not be responsible for item failure if you do not follow the correct care instructions. Please contact us for further questions. Service:
We are a small private business and thus can refuse service to anyone for any reason. Please note - all custom orders may be advertised and/or resold in its original design format or modified version thereof with the exception of custom orders involving branding. I have the right to post photos of my finished products even if it’s including your personal photo.