Terms of Service
Completion Timelines
10 - 15 Business Days* (12 - 19 Calendar Days)
*Completion Time (Does Not Include Shipping Time)
General
All sales are final. Due to the COVID-19 Pandemic, Split Pease Creations, LLC cannot accept returns of any items. By proceeding with payment, the customer acknowledges all line items are correct and accurately describe the items requested to be made. All items are made to order and production begins once payment is received in full. Full payment for the above items is due according to the date(s) on the invoice. Split Pease Creations, LLC will notify the customer once their order is ready for pick-up or shipped. Split Pease Creations, LLC will no longer invoice Custom Orders w/ Customer-provided garments until the customer provides the garments to a Split Pease Creations representative and that representative approves the garment. If the garment is not approved by Split Pease Creations for any reason, Split Pease Creations will provide a garment of equal or higher quality, and will include the price of the garment in the original estimate/invoice. The Completion Time, 10 - 15 Business Days, does not start until the day after an invoice is paid in full. For example, if an invoice is paid on a Monday, “Day 1” towards the completion time is Tuesday. If an invoice is paid on a weekend or (Red Letter) Holiday, “Day 1” is the next business day. A “Rush Order” is considered any order that is required in under the minimum completion timeline (
