Avid gamers, they have used the same avatar names for all MMO's that they have played over the years, Saffiyah and Nutty Peanut. Return and Refund Policy
Last updated: February 17, 2022
Thank you for shopping at Saff N Nutty's. If, Your Order is defective or damaged We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased wit
h Us. Your Order Exchange Rights
You are entitled to exchange Your Order within 14 days for damaged or defective items that are received. The deadline for receiving an exchange on an Order is within 14 days from the date on which You received the product delivered per the tracking code. In order to exercise Your right of exchange, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
• By email: [email protected]
We will have a new item sent to you upon confirmation of damages or defects, which will require the item to be sent back to us, at Your expense. The new replacement item will not have a shipping cost to You. There will not be any refunds provided for any reason. Conditions for Exchanges
In order for the Goods to be eligible for an exchange, please make sure that:
• The Goods were received within the last 14 days
• The Goods are clearly damaged or defective coming from the manufacturer
The following Goods cannot be exchanged or refunded:
• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse exchanges of any merchandise that does not meet the above exchange conditions in our sole discretion. Returning Goods for an Exchange
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
PO Box 60371 Worcester. MA 01606
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue an exchange without actual receipt of the Goods or proof of received return delivery. Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
• By email: [email protected]
