We offer a bespoke range of scarves that not only conceals, but accentuates the body in a modest manner. Our Products
We aim to advertise our products to the closest of accuracy to avoid any disappointment from our customers. We do this by describing the items to precision by including measurements, material and manufacturers proposed colour. Please note, we cannot take responsibility for colour
perception as colour may slightly differ from actuality due to individual monitor and brightness settings.
Disclaimer
A garment from time to time may have very slight variations in patterns/colours due to availability of materials at the time. All garments are hand produced and therefore all measurements are approximations. A lot of our garments are hand embroidered and therefore fragile in their use. Stones, beads or sequins being displaced cannot be deemed as a defect in the garment received as this is caused by the nature of the work. Care
As our garments are delicate in nature, we would suggest that they are very gently hand washed only (we do not accept responsibility for any damage caused during washing/drying) - do NOT dry clean/tumble dry or wash with other garments. To rid creases they should be very gently hand steamed (using a low powered/low heat setting hand steamer). Returns
We do not offer any Change of mind Exchange or Refunds on any items due to Covid and hygiene concerns. We cannot accept items for a refund outside of the 14 day return period from the day you have received them. Any items received by mail outside of the 14 day return period will be charged a 50% late return fee from the value of the items returned. Once we receive the product, we will then inspect it. If it is deemed faulty, a refund will be issued. Our products are hand chosen and are of high quality. We check the goods before dispatching them so it is extremely rare to hear about defects. When sending the parcel we recommend you use a tracked service with confirmation of delivery as we will not be held responsible for any lost packages when returning your items that we have not received. A return will be accepted provided that the item(s) returned are unworn and in perfect and original condition as to when sending to the buyer with all tags still attached and in its original packaging. Please note, Hijabi Headz Collections does not reimburse shipping costs.
