�Serene Touch�
� Notice �
Secured Customers Property:
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We respect the privacy of our customers.We shall not share your personal information,address,cell #,
email ID etc.With any anyone or any third party which is not related with intimates’ story.We expect customer not to share personal story,picture/video with us. Payment Terms:
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You can make Cash on Delivery(COD)or you can also pay us in advance through bKash merchant account( # # ).At this moment, we do not offer international shipping and cannot accept credit cards from outside of Bangladesh. Return Policy:
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In case there is manufacturing defect,customer needs to inform us within 12 hours after delivery with necessary evidence.If exactly the same item is available with us,we shall arrange the replacement without delivery charge.If not available,customer can choose the nearest alternative item in the same price range or we can refund the full amount within 2-3 working days.Please carefully choose your size, color,style etc.Before you confirm the purchase.We are unable to allow the trial of intimates because of its sensitivity/next-to-skin nature.We assure you that all products are brand new and would be having the exact specification as per your order. Shipping Process:
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We provide some of the fastest,most affordable delivery options in the industry.The Standard delivery charge is BDT 60 Within Dhaka and BDT 100-150 outside Dhaka depending on the distance. Our Standard delivery lead-time within Dhaka is around 3-4 working days.Our delivery partner will call you before the delivery.Side of Dhaka depending on the distance.In case,the delivery partner is unable to reach the customer or customers contact # is found off consecutive two days,we shall treat the order as cancelled. Customer needs to bear the delivery charge(in double for two days attempt)and needs to bKash us the amount including the cash-out charge.Customer needs to make sure they receive the full quantity of goods as per order at the event of delivery.Would be entertained,Delivery partner is not responsible for any other issue other than product delivery.
