07/23/2025
Hello all,
Well i’m sure our silence behind screens hasn’t gone unnoticed as a business owner i’ve been dealing with harassment and slander appropriately with the appropriate law enforcement. There’s a few members who have gotten removed and a few who have gotten banned. This is due to the fact they have harassed me for over a year and were not happy with the resolutions offered. They have since been warned if they do not stop they will be charged with criminal harassment. Please remember you cannot try to blackmail a small business because your lettermail parcel didn’t make it to you. Once it is out of our hands it is not our responsibility. this is why we have continually tried to strongly encourage tracked shipping as your shipping option. For sake of my business i am pulling lettermail shipping off as an option for any kind of clothing order. bows can remain sending lettermail if they fit. Multiple times we have offered resolutions to unhappy/unsatisfied customers. This means sometimes business owners bite the bullet and are out of pocket for something. Since the beginning refunds have been offered via digital gift card to the small shop. This all being said. All outstanding orders had been shipped out when in our hands, some being returned and shipped again with the updated address. We are also looking in to switching shipping companies we use in hopes tracked shipping can be offered at a cheaper price for you guys! I’ve been busy trying to get my eldest prepped for school and have been adjusting to being a single mom since leaving my relationship a year ago. Any parcels returned to us do get shipped out again at no cost to the buyer. We’re also hoping to start posting items available for purchase again soon. To those who have had the upright most patience and respect thank you!