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Marketsupport 101
At Marketsupport our concept is simple; we specialize in providing quality people resources at retail, focusing on two key areas:
- Retailer Support
- Brands at Retail
Our Culture…European influence that is uniquely Canadian. Storesupport (Supportgruppen), now Marketsupport, launched in St
ockholm, Sweden in 2000. Since its first day of inception, it has continuously had positive growth, with its 550+ Consultants nationally. Storesupport’s reputation has been built on providing unparalleled quality and service, making us the leader in our industry in the Swedish Market. A decade later, Storesupport branched to Canada bringing along with it the companies principles and values which our organization was built. We will continue in the footsteps of our success in Sweden by delivering quality services that are customized to magnify our client partner’s growth here in the Canadian retail market. Our 250+ Team of Part Time Consultants across Canada (and growing!) are armed, educated and empowered to represent our Client Partner’s requirements in store. We specialize in optimizing people’s potential, through our unique recruiting and profiling system. We provide a customized approach to your needs. Each brand, retailer and project is different and our role is to ensure that our team are performing to their maximum potential. The three areas we focus on are; having the right fit, in the right place, armed with the right tools to be successful. Our Education…empowering our team
We offer several different Certification curriculums for our team to ensure that they are properly armed to execute each and every project. Our standard Customer Service and Store Safety Certification courses are mandatory to all Consultants completing Retail Support services. Storesupport System Training, Smart Serve, Food Safety and WHMIS are just a few of the Certifications that we provide. Brand/Product training is also a key factor in our education process. We offer a number of different options to our clients whether it be live on-site training, shadow training, webinar or product certification, we will work with you to determine what is the best option. Our Technology…as an enabler
Our technology allows us to easily profile the right people for the project, schedule them for the right locations, provide training and instruction and capture information required at retail, so that it can be actioned easily. Our web-based system allows our team to report online and/or Smartphone devices and to provide time sensitive reporting.
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