27/02/2017
---- SHIPPING ----
• Shipping within the UK WITHOUT A WIG HEAD is £4.75 with tracking and confirmation.
• Shipping internationally WITHOUT A WIG HEAD may be up to $18 US dollars with tracking and confirmation.
• Shipping within the UK WITH A WIG HEAD is £13 with tracking and confirmation.
• Shipping internationally WITH A WIG HEAD may be up to $25 US dollars with tracking and confirmation.
---- DEADLINES ----
In the event that your item is unable to arrive on time, be it due to labour time or shipping time, I can refund a small amount to you, however I will do my best to ensure all deadlines are met!
---- REFUNDS ----
In the event that you are unhappy with your item, I will offer up to a 100% refund on labour depending on why a refund is requested. MATERIAL COSTS CAN NOT BE REFUNDED!
---- PROGRESS PICTURES ----
I do my best to take pictures of everything I do. I will ensure to confirm everything with you (wig colour, length, etc.) so that you are happy with the item, and will send you a final picture before it is shipped so any changes can be made.
---- FAQ ----
• Where are your wigs from?
I try to stick to Coscraft due to the high quality of their wigs, but if you are on a budget, different options such as Amazon are avaliable and I would be happy to discuss this with you.
• Why are your labour rates cheap?
I keep them as cheap as I can currently as I am a new commissioner and don't want to be overcharging for my work. Once experience and such is gained, my rates may become higher. :)
• Do you just do wigs?
Nope! I have done props in the past and am more than happy to alter clothing. The only thing I can't do at the moment is create clothing for you, as I am very new to this and don't want to give you something you're unhappy with.
• How much are wig heads?
Wig heads are £7 from Amazon, and I will securely pin the wig to it to prevent shipping damage.
• How do I pay?
PayPal goods & services! It is the best way for buyers to buy things. The money you send may be held for a short while and if this happens I will inform you, but it should be released ASAP.
• If you have any more questions, please message me and I will be more than happy to answer!