01/09/2025
Dear Customers,
I am writing to sincerely apologise for the recent experience you may have had with our business. It has come to our attention that a former employee was charging prices that were higher than what we consider fair and appropriate.
We deeply regret any inconvenience or disappointment this may have caused. Please rest assured that this does not reflect our values or the standards we strive to maintain.
If you were affected by this issue, we would like to put things right. You are welcome to contact us so we can arrange for you to receive the difference back where you were overcharged.
Your trust means a great deal to us, and we are committed to ensuring this does not happen again. And if in future I’m not there to support you and happen again by our employee then please make sure you know what you been charge before you leave your items otherwise you can cancel it at anytime. Or I’m more then happy to support you by call or text on 07752674296 Thank you for your understanding and continued support.
Kind regards,
Elly.