Returns Policy:
As most of our items are currently made to order, we do not accept returns unless they are faulty. If this is the case, you must notify us within 14 days of receipt and return it to us unworn and unwashed. Items that are damaged as a result of normal wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. When items deemed faulty cannot
be repaired, a replacement or full refund will be offered. Please note Mini Meadow Makes cannot refund postage and packaging charges, or any tax and duties payable outside of the EU. Ready to ship items may be returned within 14 days of receipt. Items should be returned, unused and with all garment tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused. To return your order
• Please email us at [email protected] to let us know you wish to return your item
• Package your item well including all labels and tags
• Arrange for postage/drop off to 15 Long Meadow, Chesham, Bucks HP5 2BN
• You will have to bear the cost of returning the goods unless it is faulty
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the items and will be liable for damage to them until we receive them at our studio. In case of dispute, we also recommend you retain proof of sending. We cannot be responsible for any loss for any item(s) you have chosen to send. All custom orders are excluded from the returns policy.
