06/01/2021
We have some updates
Dear Lawrence.com community,
• We continue to provide resources that allow our associates to adapt to changing needs resulting from COVID-19. For example, as of December 2020, our COVID-19 Emergency Leave Policy has been extended through July 5, 2021. We are also requiring all shoppers to wear face coverings.
• Starting Thursday, March 19, Lawrence stores and Neighborhood Markets will be open 7 a.m. to 8:30 p.m. until further notice. This will help ensure associates can clean and stock products. Stores operating under more reduced hours will keep current hours of operation.
• Regulating Store Entry
Starting Saturday, we will limit the number of customers who can be in a store at once. Stores will now allow no more than five customers for each 1,000 square feet at a given time, roughly 20 percent of a store’s capacity.
To manage this restriction, the associates at a store will mark a queue at a single-entry door (in most cases the Apparel entrance) and direct arriving customers there, where they will be admitted one-by-one and counted. Associates and signage will remind customers of the importance of social distancing while they’re waiting to enter a store – especially before it opens in the morning.
Once a store reaches its capacity, customers will be admitted inside on a “1-out-1-in” basis.
Shopping Inside the Store
We’ll also institute one-way movement through our aisles next week in a number of our stores, using floor markers and direction from associates. We expect this to help more customers avoid coming into close contact with others as they shop.
We’ll continue to put signage inside our stores to remind customers of the need to maintain social distancing – especially in lines. And once customers check out, they will be directed to exit through a different door than they entered, which should help lessen the instances of people closely passing each other.
We always want people to feel welcome at Walmart, and we know that in ordinary times a store is a gathering place for members of a community to connect and socialize. We look forward to the time when that is again the case; however, we now want to prioritize health and safety by encouraging customers to do their shopping at a distance from others, then head home.
As the COVID-19 situation continues to develop, our leaders and operations teams will continue to listen to advice from medical experts, associates and customers, and consider how we can best serve people while helping slow the spread of the virus. The health and safety of our associates and customers is what matters the most.
• We offer In Store Pickup, Contactless delivery to help serve our Customers the best way we can.
If you’re looking for more ways to protect yourself and your loved ones, check out the CDC (https://www.cdc.gov/coronavirus/2019-ncov/index.html) website.
Thank you so much for sticking with us. We look forward to continuing to support each other during these challenging times.
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