28/03/2016
Electro Optic Group is constantly driven to provide seamless service and supply to its customers. For better communication and information about the status of their flexible die orders, Electro Optic now offers an order tracking and customer information tool which enables a round the clock update for the products ordered.
The project starts in the service area of Electro Optic Asia and will be gradually expanded to the global reach of Electro Optic’s other sales areas, adapting to the respective requirements
In Asia, a mobile App is launched to fulfil this task.
Erwin Lindl, CEO of Electro Optic Group says: “We understand the combination of up-to-date information technologies and the needs of our clients as a perfect match to our expertise to provide a 100% service to our customers. This tool will bring even more transparency in the order related daily communication”
Chirag Muni, Director - Electro Optic (Asia) Pvt. Ltd. further added, “With this app we empower our customers with convenient access to information on real time basis. It overcomes the challenges of time difference for our international customers”.
This user-friendly app is a first of its kind in this industry and is now available for download in iOS and Android stores respectively
About ELECTRO OPTIC GROUP:
The Electro Optic Group produces high precision cutting tools for the label and printing industry worldwide. The inventor and first successful global manufacturer of machine sharpened flexible dies, Electro Optic still heads the field. Electro Optic was established in 1990 in Ingolstadt, Germany and has built itself an enviable reputation and position on the international die market.
The company continuously invests in R&D and in its manufacturing processes to provide superior products and service to its customers.
In order to expand its geographic reach, Electro Optic US, Inc. was established in 2003 and Electro Optic Asia Pvt. Ltd. in 2010. The US subsidiary caters to the North and South American market. Further, the continuing growth of the company was addressed with the opening of the US manufacturing plant in Alpharetta, GA in January 2012.
Electro Optic (Asia) Pvt. Ltd., the subsidiary based in Mumbai supports, India, the Arab Emirates and parts of Africa and Asia.