30/09/2024
Job vacancy. .
Job Title: Back Office operations associate.
Location: Kolkata, India
Company: Toile (Sustainable Fashion Platform)
Employment Type: part time /full time.
About Toile:
Toile is a global platform committed to promoting sustainable fashion by connecting eco-conscious brands, artisans, designers, and consumers. We are expanding internationally and strengthening our team in India. We are looking for a **Back Office operations associate in Kolkata to support the smooth operation of our online store and ensure that back-end tasks are efficiently managed.
Responsibilities:
- Perform daily administrative tasks related to the e-commerce platform, including order processing, tracking shipments, co ordination with the designers and handling returns.
- Maintain product listings, update inventory, and ensure accurate data entry for all SKUs.
- Coordinate with the customer service team to handle inquiries and resolve issues related to orders, payments, and deliveries.
- Collaborate with the e-commerce team to improve internal processes and streamline workflow.
- Assist in implementing promotional campaigns and discounts on the website.
- Ensure compliance with company policies and maintain records of all transactions.
Qualifications:
- Bachelor’s degree in Business Administration, E-commerce, or related field.
- 2+ years of experience in an e-commerce back office or similar role.
- Strong attention to detail and excellent organizational skills.
- Proficiency in MS Office (Excel, Word) and experience with e-commerce platforms.
- Knowledge of inventory management and order processing systems.
- Good communication skills and ability to work collaboratively with teams.
- Passion for sustainability and ethical fashion is a plus.
Why Join Toile?
- Be part of a pioneering brand that’s shaping the future of sustainable fashion.
- Work in a dynamic and growing international company.
- Opportunity to grow and develop within a supportive team environment.
How to Apply:
Interested candidates can submit their CV and a brief cover letter to [email protected]
Please include "Back Office operations Specialist - Kolkata" in the subject line of your email.
