19/08/2021
We are looking for an Ambitious and Passionate Admin Executive to join us. We like to work hard and have fun at the same time.
As an E-commerce admin executive, you will create and implement strategies that make online transactions possible.
You will organize, develop, and execute website marketing plans.
If you're a commercially minded and hard-working individual, like to take initiatives at the workplace, and responsible, we're looking for you!
Roles and Responsibilities:
- Responsible on all e-Commerce activities on e-Commerce websites/portals.
Sets-up stores on marketplace via content, image and banners upload
Maintain and update store information via content, image and banners upload
Planning & submitting prices, deals and promotions on different websites/portals.
Liaise with key account partner (Lazada, Shopee and more)
- New/Old Product Listing, pricing update, promotion and sales analytic
Monitor changes in product sales by using web analytics and Excel spreadsheets
(pivot tables, etc) to stay organized
Write and edit product content that will be published on e-Commerce websites/portals
Analyze past sales, identify trends, determine fast and slow-moving inventory,
Stock management and tracking
- Assisting in customer services
Manage customers inquires and resolve issues in timely manner.
Investigate customer feedback and provide useful solutions to operational issues
Assisting in customer chat to increase conversion rate
Maintain good relationships with customers and provide quality services at all time.
- Provide administrative support to the Manager in various projects
- Assist in other administrative work.
File, organise and maintain all documents in proper manner-
- Coordinating with the warehouse, finance and other support functions to ensure strong ex*****on
Requirements:
- Hands-on experience in managing and maintaining e-Commerce websites/portals
- Knowledge of various platforms and online sales strategies and used to conduct digital sales
- Excellent communication and collaboration skills
- Able to work independently and follow through on assignments with minimal supervision and direction.
- Proficient in computer skills (MS Office - MS Word and MS Excel)
- No work experience required. Fresh graduates are encouraged to apply
- Required language: English and Mandarin
- Clerical/Administrative Support or equivalent
Skills:
- E-commerce
- Marketing
