What is the guarantee that my items will be delivered?
- Yes, 100% legit
2. Where do your items come from?
- Most of our items are imported internationally from Japan, Korea, China and Thailand.
3. Do you do meet ups or can we pick up the items from your office?
- Yes. meet-up can only do in SM Baguio City.
4. Do you have a physical store? Can I visit to shop?
- I mainly focused on Online Shopp
ing. As we are promoting E-Commerce, we do not need a shop.
5. Where are you located?
- Our main office and warehouse is located at Baguio City Philippines.
1. How can I know if an item is available or not?
- you can directly pm me or message in mobile and viber 0917-5279581.
1. I don't know how to order, could you assist me?
-Just send me a message and I respond right-away.
2. Any minimum order required?
- None.
3. Do you accept reservation of items?
- Yes. STRICTLY 2 DAY RESERVATION ONLY, NO PAYMENT AFTER 2 DAYS, SLOTS WILL BE CANCELLED.
5. What if item received is damaged/defective?
-I will have it replaced and shoulder your shipping fee as long as it is returned within 7 days.
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About Shipping
1. How much is the shipping charge?
- FREE nationwide!!
2. Is it door to door delivery or I have to pick up the items?
- Our courier are LBC and JRS Express
3. How many days will I receive the items once I have settled the payment?
- Our cut off time is 3pm, order paid on or before 3PM will be dispatched same day. Arrival of the items is 1-2 business days within Metro Manila, 2-3 business days for nationwide shipping. If payment has been made and confirmed after 3pm or on a Sunday, orders will be dispatched on next business day.
4. Can I request to pick up my order at any LBC branches?
- Yes, but this is possible for Nationwide shipping only. You may indicate the exact LBC branch in the "memo" field upon creating the order.
5. How will I know if my order is already dispatched?
- You will receive a Shipment Notification Email with the complete tracking details once your time has been dispatched. It is being sent around 7-8pm Mondays to Saturdays.
6. How to track my shipment?
- You may use our partnered courier's online tracking systems:
LBC: http://www.lbcexpress.com/PH/TrackAndTrace
7. Can I assign someone to receive the items in case I am not around?
- Yes, kindly indicate the name of the person in the "memo" field upon creating the order.
8. Do you ship and deliver on Sundays?
- Yes.
9. Do you do international shipping?
- No, we only ship locally in the Philippines.
10. Payment Method: BDO, BPI, METROBANK, LBC, CEBUANA LUILLIER, M LUILLIER.
