27/07/2021
READ BEFORE YOU ORDER
Hi! Thank you for choosing Off-the-Peg. Your one-stop-shop for trendy Ready-to-Wear Apparel. Please take the time to read everything for a smooth and hassle-free transaction. Feel free to ask anything. Rest assured we are doing these measures to provide you with our utmost service. Thank you! Enjoy Shopping!
· ON-HAND STOCKS. We have available stocks ready for shipping. Colors and styles will also be indicated. We will inform you if your chosen item is available or out of stock.
· FACTORY OVERRUNS. Items made by the original manufacturer which cannot be sold in malls because they do not adhere to brand standards. Items may have small holes, mending, and wrong stitches; Washable stains; Cut tags/ Wrong tag sizes
· NO HAGGLING PLEASE.
· BY COMMENTING AND SENDING AN ORDER FORM, YOU ARE PROMISING THAT YOU ARE 100% SURE YOU WILL PURCHASE THE PRODUCT. Therefore, all sent orders will be considered as final and no cancellation of orders will be allowed. Please be 100% sure of the items that you will buy before commenting and submitting an order form.
· PICTURES OF ITEMS WILL BE SENT BEFORE SHIPPING. For assurance that you are getting the product you have chosen and how it is packaged.
· EXPECT TO RECEIVE CONFIRMATION AND AN INVOICE OF YOUR ORDER/S WITHIN 24 HOURS UPON ORDER FORM SUBMISSION.
· ACCEPTED MODES OF PAYMENT. As of the moment, we only accept payments thru GCash/Bank Transfer, Paymaya and COD via Shopee (with additional 5% transaction fee). Our account details will be included in your invoice. Please notify us right away after you settle your payment so we could process your order. Please send proof of payment (e.g. Picture of Receipt) of your order.
· PAYMENT IS EXPECTED TO BE MADE WITHIN 24 HOURS AFTER RECEIVING THE INVOICE. If you fail to settle your payments, your transaction will be revoked. Joy Reserve/ Bogus Buyers will not be tolerated!
· BUYERS ARE EXPECTED TO SHOULDER THE SHIPPING FEE. Prices will be exclusive of the shipment fee. The Shipment fee will vary depending on the quantity of products ordered.
· PAY TODAY, SHIP TOMORROW. Items will be received 1-2 business days after shipment (Metro Manila) and 3-4 business days (Province).
· NO RETURN. NO EXCHANGE. NO REFUND. All items are assured by our supplier to be of good quality and are inspected thoroughly before shipping out. Due to the limitations in photography and the inevitable differences in monitor settings, the color/s shown in the pictures may not correspond 100% to the items themselves.
· ANY DELAYS/DAMAGE TO THE PRODUCT/S AFTER IT HAS BEEN SHIPPED IS NOT OUR RESPONSIBILITY ANYMORE. The courier is not within our control. Tracking numbers are made available upon shipment. We will extend our help and contact the courier right away if there are problems with a shipped package.
· CLIENT FEEDBACK IS HIGHLY ENCOURAGED! We would love to hear from you! Once you get a hold of your products, do not forget to post in our wall how Off-the-peg has served you. Posting pictures of purchases and actual product usage are very much appreciated.
We look forward to doing business with you! Thank you and God bless!
TO GOD BE ALL THE GLORY!
Sincerely,
Off-the-Peg 🦋
