08/26/2026
Important Warning for Anyone Who Recently Traded In a Phone with Verizon Wireless!
If you recently traded in a phone with Verizon Wireless, check your bill immediately and make sure you are actually receiving the trade‑in credits they promised you.
If you are NOT getting those credits, complain ASAP. Do not wait. Verizon will tell you that after 90 days they “can’t help you,” even if they are the ones who failed to apply the credits in the first place.
I wasted so many hours trying to fix this over nearly three years. Every time I called, they acted like they were working on it — but now that my contract is almost over, they suddenly tell me it’s “too late” because it’s past 90 days.
They should have told me that MONTHS and YEARS ago, not after letting the problem drag on while continuing to overcharge me.
'twasteyourmoney
