Our boutique offers handmade items that include hair accessories, tutus, custom embroidery, vinyl, DTF, printed party favors, and chocolate covered desserts. Please familiarize yourself with our Purchasing Policy:
❖ Payment is due in full within 24 HOURS of invoice, or the order will not be processed and the invoice will be cancelled, unless previous arrangements have been made.
❖ For local pic
k, full payment must be made on any custom item before production is started. No exceptions.
❖ ALL deposits are nonrefundable.
❖ Shipping to US only.
❖ Once the package leaves sellers possession, Cat's Creations is NO longer responsible.
❖ Any and all shipping charges on returned merchandise will be the customers responsibility.
❖ 14 day return policy (subject to discretion) NO returns on custom orders.
❖ NO returns due to normal wear and tear, returns will only be accepted on a defect that was overlooked before shipping.
❖ Normal processing time on an order is 2-3 business days, but subject to change. Custom orders WILL take longer depending on materials on hand.
❖ Please communicate with me if you need your order by a specific date. Cat's Creations will NOT be responsible for orders that haven't reached you in time.
❖ Due to the custom nature of embroidered and vinyl items, we will NOT accept returns. These policies are in effect to keep my customers happy! Please communicate with me for anything custom, or specific. Thank you for you business! Cat's Creations.
