We want you to be delighted with your purchase! We pride ourselves on our personal service, which we feel sets us apart from our competition and insures you love your purchases! We are always happy to answer any questions you might have about our merchandise or provide you with specific measurements or even make suggestions like what pair of boots would look best with a particular dress or what pi
ece of jewelry would really make a top stand out! …So don’t hesitate to call us at 1-800-585-1244 or email us at [email protected]. In the unlikely event you do receive an item that is not exactly what you had expected and you wish to return or exchange an item for any reason, please let us know right away and note the following:
REGULAR PRICED ITEMS
Regular priced items may be returned or exchanged for full REFUND to your method of payment. Shipping fees are non-refundable. If you wish to EXCHANGE your item, please fill out the return policy form accordingly that is provided in your shipment, or give us a call and we’re happy to charge you applicable shipping costs. Please note that (for your protection) we do not store CC information so we will need you to call in if you wish us to charge you for return shipping. If we don’t hear from you within 10 days of receipt of your merchandise we will assume you are happy with your purchase and consider the sale final. SALE ITEMS
Sale and discounted items are considered FINAL SALE and are not returnable or exchangeable. Please be sure you ask any questions you might have before you purchase sale merchandise so you will be sure the item will work for you. We are here to provide measurements and help! INTERNATIONAL ORDERS
Due to customs issues, we do not ship internationally. RETURNING MERCHANDISE
When returning merchandise for exchange or refund, please give us a call at 1-800-585-1244 so we can be expecting it. Again, please refer to our store policies above prior to shipping back merchandise. We strongly suggest insuring your return for the full purchase price as Buck Fergeson Originals cannot be liable for lost packages. If your order received free shipping, the original postage will be deducted from refund amount. Our return address:
Buck Fergeson Originals
4 South Holland St
Bellville TX 77418
979-865-2167 or (toll free) 1-800-585-1244
Fax 979-865-2167
Email: [email protected]
Shipping Policy
We can ship anywhere in the United States. We ship everything through the United States Postal Service. We charge shipping based on the weight of your order. Product weights are visible on product pages.
