02/24/2026
The Public Utilities Commission of Ohio (PUCO) can review and approve or deny requests from Duke Energy to increase service fees, delivery fees, and rider fees. They can also implement regulations to limit these charges and promote transparency in billing to help protect consumers from excessive costs.
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Actions PUCO Can Take to Reduce Duke Service Fees
Regulatory Approvals
Review Fixed Charges: PUCO can assess and potentially lower the fixed charges that Duke Energy imposes on customers. These charges are often seen as burdensome, especially for low-income consumers.
Evaluate Rider Fees: PUCO has the authority to scrutinize and approve or deny rider fees that Duke Energy includes in bills. These fees fund specific projects and can significantly increase overall costs.
Consumer Protection Measures
Implement Price to Compare (PTC) Guidelines: PUCO can establish clear guidelines for the PTC messaging on bills. This ensures that customers receive accurate and timely information about competitive rates, helping them make informed choices.
Enhance Transparency: By requiring Duke to provide detailed breakdowns of charges, PUCO can help consumers understand their bills better, potentially leading to reduced costs through informed decision-making.
Legislative Advocacy
Advocate for Legislative Changes: PUCO can work with state legislators to propose laws that limit the extent of fixed charges and rider fees, making natural gas more affordable for consumers.
Public Engagement: PUCO can encourage public comments and feedback on proposed rate changes, ensuring that consumer voices are heard in the decision-making process.
By taking these actions, PUCO can help mitigate the financial burden of service fees on Duke Energy customers. Call PUCO email and write them to make Duke lower delivery fees. People can't afford to live.
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