04/02/2022
I'm often asked why shoe repair "takes so long". The store policy is shoe repair is available for footwear which is purchased at American Foot Comfort for a nominal fee. There are very few shoe repair shops left in Humboldt County. The reason being there is no margin (money) for shoe repair.
The number one (most important) work is orthopedic. That is what I'm trained for and has the greatest priority.
Then comes shoe fitting which is critical to our happy customers which is a combination of art and science.
Of course, anytime people walk through the door or calls on the phone we must divert our attention to that.
Then comes all the hats I wear; ordering and stocking supplies, bookkeeping, reports, billing and accounts payable. And don't forget janitorial duties.
I know after 28 years, I can make my job look easy; believe me my job is not easy but I love it, it's my baby, I created my job after leaving Humboldt county for over a year to study and train how to make and modify footwear. Pedorthics is my clinical trade and I look forward to providing this service for years to come. Thanks to the wonderful folks in this thriving community.