Shipping Policy
Tom & Deen support worldwide shipping by partnering with the local post in your country to complete deliveries. These estimated timelines are currently longer than usual due to the recent COVID-19 outbreak, which causing a slowdown in international shipping operations. PROCESSING TIME
Order processing times are between 1-5 business days after the day you placed your order. Most packages are prepared within 24 hours, but if our partners are exceptionally backed up, processing times may go up to 5 business days following the day you placed your order. SHIPPING
Please refer to the table below for various shipping times to international destinations. Just a reminder that shipping times are estimated, and might take longer during peak season or due to an incorrect address. ESTIMATED DELIVERY TIMES:
USA & Canada: 10-12 business days
Australia, New Zealand : 8-12 business days
Singapore, Malaysia, Japan: 2 weeks
Hong Kong: 10-12 business days
MAXIMUM DELIVERY TIMES (due to COVID-19):
USA & Canada: 25 business days
Australia, New Zealand : 25 business days
Rest of the world: 25 business days
