11/05/2022
Where is my Order - Shipping Delays
To check on the progress of your package, please log into your Zazzle account and go to your Order History. Find the shipped order and click on the "Track Package" button, which will allow you to track the progress of your package.
For more information on the different statuses, please see our Order Status Explained article.
If your package is taking longer to be delivered than is indicated on the "Track Package" section in your order details, please contact Customer Support.
Turnaround Estimates
 please visit our shipping deadlines page to see which products and shipping methods will meet your deadline.
If you are wondering how long it will take for your product to be produced, we recommend checking the listed time on the product page:

For a delivery estimate, click the "Shipping options" link on the product page.
Quantities of 50 or more pieces of any given product are considered "High Volume Orders" and may add 2-3 additional business days to the timeframes listed.
Stitch file digitization takes 1-2 business days in addition to manufacturing times.
Orders for 100 or greater units of any ornament, necklace or premium keychain style will require 5-7 business days to manufacture.
Shipping estimates will vary depending on the shipping method selected at checkout and are not included in the manufacturing turnaround times posted above.
Domestic Shipping Services
Zazzle offers 5 easy shipping options for orders shipped within the US. You can choose from Zip PLUS, Zip, Express, Premium, and Standard shipping services. If you need your order right away, Zip PLUS & Zip will prioritize your order to the front of the manufacturing queue respectively and deliver it to you by the promised date, Express shipping will deliver it to you in 1-2 business days from the date of shipment (after manufacturing). Please allow 2-3 business days for our Premium shipping, and 4-7 business days for Standard. Available shipping options will vary depending on the product type, quantity ordered, and address type.
Special cases
Zip & Zip PLUS are only offered in the US at this time.
USPS is not available for Zip or Zip PLUS orders.
If you request shipping to a PO Box or APO/FPO location, please choose the Standard shipping option.
If you request shipping to US territories, please be sure to choose US Territory as the country and NOT the United States.
Zazzle Plus
Join and SAVE!
Zazzle Plus was created for you! Get gifts for loved ones or spoil yourself on Zazzle without having to worry about shipping costs. For just $19.95 per year, you get FREE shipping on all qualifying orders. As a Zazzle Plus member you also get VIP access to upcoming sales, free Zazzle Live sessions with our professional designers & more. So, join today with a FREE 90-day trial and start saving right away!
Enjoy Standard shipping for a full year with Zazzle Plus for an annual fee of $19.95.
OR
Premium shipping with Zazzle Plus Premium. Get 2-3 days shipping with Zazzle Plus Premium! For just $49.95 annually, enjoy 2-3 days shipping on all qualifying orders.
And it’s not just about the shipping. With Zazzle Plus, you’ll enjoy special VIP discounts and early access to sales.
FREE 90-day Trial
To sign up, register at checkout when you make your next purchase. This way you can take full advantage of your free 90 days, and your membership will start right away. All you need is your credit card, but you will not be charged for your free trial. When your free trial ends, we'll enroll you in your first year of Zazzle Plus Standard membership for $19.95 annually. You can opt-out at any time during the free trial by visiting the Zazzle Plus program management page in your account.
If you’ve previously completed a free Zazzle Plus trial, you will be automatically enrolled into the Zazzle Plus program next time you select “Start Free Trial” on the Zazzle Plus page.
Promotional Trial Memberships
We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the relevant promotional offer. Trial members may at any time (through 'My Account') choose not to continue to a paid membership at the end of the trial period.
What types of shipping do I get with Zazzle Plus?
For $19.95 annually, you get free standard shipping with tracking to any location in the continental U.S., Alaska, and Hawaii. For $49.95 annually, you get free 2-4 days shipping with tracking to any qualifying address in the U.S. (excluding its territories) and free standard shipping to any address in the U.S (excluding its territories). Note: Premium shipping is even faster than Zazzle’s premium shipping.
Calculating Your Shipping Costs
Given the many variables in generating a shipping quote, we recommend you use the tools available to you on our site to get the most accurate pricing. You need not make a purchase to do so.
You can generate a shipping price quote by adding the items you are considering for purchase to your shopping cart. If this is your first time using the Zazzle checkout, you may be asked to create a Zazzle account, and to add a shipping and billing address in order to proceed onto the page with the shipping estimates. Rest assured that you will not be charged unless you proceed all the way through to the completion of your order (and the Order Confirmation page).
Once you have entered the requested information needed to provide the estimate, the various available shipping options, and relative pricing will be displayed. This page will also reflect an overall price for the order, including product, tax (if applicable), commission, packing, transport, insurance, and other incidental costs.*
Please note that both product & shipping prices are subject to change. Quotes generated using the method noted above are only valid for the browser session during which they are generated. Prices displayed during previous sessions will not be honored.
*The cart does not reflect customs duties for internationally bound packages ordered through the Zazzle.com site. For more information on import taxes, please contact your local customs office.
