Whip-N-Spur Policies
� All invoices must be paid in full before order ships.
� Once order is placed and paid it can not be changed.
� All sales are final on any item discounted 25% or more. No Returns Allowed.
� All sales are final unless pre-approved with 5 business days of receiving shipment.
� Any pre-approved return buyer pays shipping plus 20% restocking fee.
� Returns must be in original
shipping condition and received back in our hands within 5 days of return approval or subject to invoicing you to be shipped back to you. All items must be returned in NEW condition. This means items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make up, have tags on or food stains in order to be eligible for store credit
� No cash refunds
� Store Credit only that’s valid for 30 days from date of return approval.
�Defective Items: if you believe you received a defective item you must notify us by Facebook message within three days of the delivery confirmation date, otherwise it is considered wear and tear. No exceptions.
�Lost/Stolen/Damaged
�Packages
Once a package is shipped it is out of our hands if a package is lost. Whip-N-Spur will not be held responsible. If you feel as though your package has been lost, please submit a claim to USPS here.
�If your tracking shows "delivered" and you have not received your package, Whip-N-Spur IS NOT responsible. This issue must be resolved with the United States Postal Service or your local law enforcement.
