All sales are final. If there is a major issue, please contact us at [email protected]. This includes no refunds or exchanges for sizing and or color. Please feel free to email us if you have sizing or color questions before your purchase. Unfortunately, we cannot accept returns on gift cards. No exceptions. Damages and issues
Please inspect your order upon receiving it and contact us
immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
** Due to COVID-19 some shipments may experience a delay beyond our normal processing and shipping time-frames. We are working hard to get your orders processed and shipped promptly. **
Order Processing
*All orders placed on the weekend or holidays are processed on the next business day.
*Please remember that these are business days so don't include weekends or holidays.
*Please account for non-business days when purchasing. Shipping
*We ship via USPS, UPS, and FedEx and make every effort to process and ship orders as soon as possible.
*Orders will typically be RTS (unless otherwise stated). RTS (Ready to Ship)
*After your order is placed these items will typically ship within 3-5 business days. Pre- Orders
*After your order is placed these items will typically ship within 14 business days.
*You will receive an email with a tracking number when your order has shipped.
*We are unable to ship to PO Boxes.
*Please note, that unless you provide us with a telephone number, an email will be the only form of communication.
*We ship to the address given at checkout. If an order was shipped from Redeemed Boutique to an incorrect address that you provided, you will be responsible to pay for your package to be re-shipped.
*While we make every effort to process your order and ship quickly, please note the time frames mentioned are averages only. Redeemed Boutique is NOT Responsible for:
*Any delays with carriers.
*Lost, damaged, stolen items.
*Items marked as delivered (tracking shows delivered), but you have not received your package. Please contact the shipping carrier or local law enforcement if you believe your package was stolen.
