10/11/2021
Please read this post in its entirety. While it is going to be a lengthy one, I am going to do my best to address everything in an organized fashion. First and foremost, again, I truly am incredibly sorry for all that has transpired here within the Bold & Beautiful Community since this past July, as we are now in October. I would also like to apologize for my level of silence and for my failure to respond to your emails, texts & Facebook messages in a timely fashion. Please understand that I have never justified or attempted to justify any of what is currently happening here, again all within the walls of the Bold & Beautiful Community. I am stating this because I want each of you to understand that I am fully aware and know from the bottom of my heart that all of this could have & should have been handled differently by me. While I could continue on this portion, I am going to get to what must be addressed, that cannot continue. From the very day that Bold & Beautiful opened, my top priority was to provide you with exceptional customer service, in every conceivable way. From responding to messages/texts/emails/returning calls immediately all the way to the packaging & shipping of your orders. This includes everything in between, regardless of when you joined this community and we remained standing strong together with no complaints, no negative reviews, along with no negative remarks/disputes. Up until this past July, this remained the case for everyone. Unfortunately, what has transpired and what continues to transpire in my personal life since this past July, ultimately consumed me in the worst way. Again, please do not read that as an attempt from me to justify anything because it is the exact opposite as I come to you with this post from the seat of humility. I am doing nothing less than holding myself accountable and acknowledging where I incorrectly handled all of this.
With that being said, I’m going to share only SOME of the content I am receiving, nonstop.
- “You thieving b****”
- “You are beyond unprofessional.” (A text message to my cell phone from an unknown number with no introduction. I didn’t even know who sent it and I still don’t.)
- “So sorry that you were “barely able to get out of bed” while us women WORK OUR ASSES OFF.”
- “I bet you don’t even have merchandise or inventory. I’m sure you just sat back and collected our hard earned money.”
- “How dare you turn into a thief!”
- “Karma will come for you. Good luck dodging her and stealing from her.”
- “Good luck having to look at yourself in the mirror.”
- “You will never recover from this you b****.”
- “You don’t deserve any kindness from anyone on this page OR owning a boutique.”
The 9 bullets listed above are text messages, sent to my cell phone, by 6 different women. I have also been sent voice memos of me being mocked and quoted. Also by several women.
Not only am I receiving text messages to my cell phone, I am also receiving emails, Facebook messages and Facebook comments on the business page. However, it has now escalated to women going to my personal Facebook profile and commenting on photos of my children. All containing the same type of content, but edited, as to use different wording because comments are public. Unfortunately, it doesn’t stop there. Not only have I received an obscene amount of this type of content, I have now been contacted by multiple people, informing me of a “smearing campaign” that is very much alive, that is completely against me, right now. It consists of more of the above examples but on a completely different, very hurtful level. It states that people have “heard” that I have “no money” and that is “why refunds have not been issued.” It also states that I went live back in August “asking people to purchase birthday gifts for my sons birthday” along with a ridiculous amount of other FALSE statements, assumptions and nothing beyond rumors. However, to save time, I’m going to move onto the next statement. No matter what has gone on here within this community, none of what I am receiving, being shown or being told is warranted. Absolutely no one deserves this, on any level. Just to get the obvious out of the way, I have absolutely never gone live on any social media platform to discuss my personal finances. Not on this page, not on my personal profile or anywhere else for that matter. Nor did I go live back in August asking people to purchase anything for my son for his birthday. When I went live in August, I went live to apologize to you. Rather than making yet another typed up post, I wanted you girls to see my face and my sincerity behind my words. I then proceeded to cry with you because I genuinely did (and do) feel terrible. After I said that on the live, I moved on to filling you in on a very small amount of what I was dealing with in my personal life without diving deeper. This is a public platform and there are things that couldn’t be shared at all for the sake of the situation and there are still things that cannot be shared for the same reason. However, with time, they could have been. I believed I was sharing a little piece of me with you, so that it would avoid anyone feeling like they’ve been left completely in the dark. I believed I was doing the right thing, to the best of my ability, with what I was actually allowed to share, safely. Just because I did not share more of my story yet, does not negate the fact that it is very real and very much the cause of everything that has transpired thereafter. Again, that is NOT a justification. It is simply the truth. Since I opened, I have always done my best to go above and beyond for everyone that I crossed paths with. Whether it was a purchase or not.
The threats, the hate mail, the vile messages, etc. need to stop. There is no need for it. Especially because my story is not known here on social media and it is all causing me more damage. What I am trying to say is that you do not know what I am going through or dealing with. However, when I had the ability to fully share, I had every intention on doing so. Sadly, at this point, I can’t even say that I would feel fully comfortable sharing any of it now that I have seen so much hate and so many women just putting down another woman. The silence that all of this forced me into was incredibly deafening. I still can’t even open certain comment threats or messages because I truthfully cannot handle reading another vile message. I have lost a piece of myself after every single one. As an adult, this is the very first time that I have encountered anything in relation to this. I have always been someone that stood up for other women, even total strangers. As an example, you have all watched me first hand defend Kimmie before she even arrived to me in person, before ever even meeting her. Why? Because I do not stand for other women beating down other women and regardless of the repercussions that I DID end up facing because of me defending her, none of that mattered because I wanted her to know that she wasn’t alone and that she was in a safe place. In an attempt to avoid anymore negative comments, that is not me comparing myself to Kimmie. It is just an example of what you have seen me do for another woman, when she was given the EXACT type of treatment that I am now receiving. Regardless of what initiated the situation. It is debilitating. One last time, none of this is me attempting to justify what has gone on here within our community since July. I am expressing my feelings to you after what happened.
In the time that it took anyone to contact me in this manner OR comment on or contribute to the “smear campaign” about me, you could have taken a step back and simply logged into your PayPal or Sezzle account and submitted a dispute. On this topic, even IF the rumor about my finances was true and I truthfully didn’t have two pennies to rub together, that does not prevent you from receiving your refund and it is completely irrelevant. PayPal & Sezzle both have buyer protection. They both allow the Merchants to link bank accounts. Even when a bank account is not linked, if a refund is issued by me OR because of a dispute, it would just simply cause the balance with that company to go negative. YOU would then receive your funds because again, they have buyer protection. I just don’t understand this.
To those of you that are still waiting on your refund to either process or hit your account, it is coming. I would never not get you taken care of. The majority of you have received your refund already. To those of you that said you did NOT want a refund and wanted to wait on your order, most of you have received them by now. If you were also one of the women that wanted their order and NOT the refund BUT you have not yet received an email with your tracking information, I will also be issuing you refunds this week. If you do not have the ability to wait for your refund any longer, if you are still one of the people that haven’t gotten it yet, please just submit a dispute. I typically get an email & I will close it in your favor so that you will receive your refund. Otherwise, the remaining refunds will be processed by me, by the end of the week.
I am exhausted in every conceivable way. I apologize again to each of you, especially if any of this created any level of hardship for you. That was never my intention. Xo.
