07/01/2023
π’ Announcement: Important Changes to PALOMITA CUSTOMS !
Dear valued customers and supporters,
We hope this message finds you well. We'd like to inform you about some significant updates to our operations and policies at PALOMITA CUSTOMS . These changes are aimed at ensuring a smoother and more efficient experience for everyone involved. Please take a moment to read through the following details:
1. Payment Policy: Effective immediately, we will require full payment before proceeding with any orders. This policy applies to all customers, including those who have previously ordered from us or have a personal connection. To maintain fairness and streamline our processes, we kindly request your understanding and cooperation.
2. Rush Orders: For urgent orders that need to be completed within 48 hours or less, we will implement rush order fees. We understand that some situations require immediate attention, and this additional service will help accommodate those needs. Exceptions will not be made in order to ensure fairness for all customers.
3. New Opening Hours: We are excited to extend our availability to serve you better. Starting now, our business hours will be from 9 AM to 10 PM daily. Please note that any early closures will be announced 24 hours in advance through our social media channels. We want to keep you informed and ensure you can plan accordingly.
We greatly appreciate your continued support and understanding during these updates. Our goal is to deliver exceptional quality and service to each and every customer. By implementing these changes, we aim to enhance our efficiency and provide a seamless experience for everyone involved.
If you have any questions or require further clarification, please don't hesitate to reach out to us through Messager. We value your feedback and are here to assist you.
Thank you for being a part of PALOMITA CUSTOMS . We look forward to creating wonderful things together!
Best regards,
Paloma Byard / Palomita Customs