01/01/2022
How To Submit a Complaint
If You Are Having Problems
With Any Nappies Or Pull-ups ,It Is Your Responsibility To Get In Contact With Bloomingbabies As Soon As You Have a Problem .Any Complaints That Are Forwarded To Us After The Nappies Have Been Used Up Completely Will Not Be Entertained.
🌸 Submit Only One (1) Picture Of The Actual Nappy Or Pull-up
🌸One Paragraph Of The Problem ,For Example
"The Nappy Is Not Absorbing,I Have Used 5 Already All Is Giving The Same Problem"
🌸No Voice Notes
🌸No Pictures Of P**p Or P*e You Can Mention That In Your Message ,We Don't Need To See That
🌸We Will Address Your Problem As Soon As Possible
🌸 Ordering 🌸
🌸 Please Place Your Order In Advance ,If Your are In Need Of Nappies Or Pull-ups And Not When You Have 2 Left
🌸3-5 Working Days For Delivery
🌸 Deliveries Will Take Place On Monday's To Friday's
🌸No Weekend Deliveries Except Month End And Saturday's
🌸 Please State In Detail With Every Order If You Want Nappies Or Pull-ups And What Size You Require ,No Exchange's Will Be Accommodated If You Order Incorrectly
🌸All Orders Must Be Placed On 063 103 2295
Or [email protected]
🌸Any Orders Placed On Any Other Numbers Of Bloomingbabies Will Not Be Processed
🌸 Voice Notes Orders Will Not Be Accepted
🌸 Minimum Order Of 100 Nappies Or Pull-ups To Qualify For Free Delivery
🌸Less Then 100 (Packs of 50 Only) Will Have An Additional R50.00 Delivery Fee
🌸Wet Wipes Must Be Combined With Nappy Orders Or There Will Be An Additional R50.00 Delivery Fee
🌸 Please Note That The Nappies And Pull-ups Are Imported From Different Manufacturers And The Brands And Designs Will Change On A Regular Basis
🌸 Payment 🌸
🌸Cash On Delivery (Local Only)
🌸Pay Via Card On Delivery (Local Only)
🌸EFT Payments
🌸E-Wallet In Advance
🌸 Nappies Or Pull-ups Won't Be Delivered If EFT Is Not Done In Advance And Proof Of Payment Is Not Sent
🌸 Exchanges And Refunds🌸
🌸 Kindly Be Advised That From Time To Time There Will Be Defective Nappies Or Pull-ups Which Is Out Of Our Control , However We Remain Committed To Replacing Only Defective Nappies Or Pull-ups
🌸We Strive In Giving All Our Customers 100% Satisfaction With The Products That We Sell
🌸 Please Note The Following For Exchanges And Refunds
🌸If You Have Been Given An Option On Different Brands with A Sample To Size ,We Won't Exchange The Nappies Or Pull-ups
🌸NO exchange If The Pack Has Been Opened Without Defective Nappies In The Pack
🌸No Exchange If The Nappies Or Pull-ups Is Not In Original Packaging
🌸No Exchange If Packaging Is Damaged Or Opened Badly
🌸Loose Defective Nappies Or Pull-ups Will Only Be Exchanged On Your Next Order
🌸All Our Nappies And Pull-ups Are Refundable Within 7 Days Of Purchase Should You Not Be Satisfied With The Product
🌸We Can Only Exchange What Is Physically There To Exchange "For Example You Can Not Use 45 Defective Nappies And Expect Bloomingbabies To Replace All 45 That Have Been Used Already
🌸Any Exchanges Will Be Accommodated Within 30 Days Of Receiving The Nappies Or Pull-ups
🌸 Please That We Do Free And Exchanges On Personal Preference For Example "You Received Pink Nappy And Wanted A Blue Nappy Won't Be Accommodated For An Exchange
🌸 Delivery 🌸
🌸 There Is No Specific Day For An Area For Delivery , Areas Will Be Scheduled Every Monday Depending On The Quantity Of Areas In The Area
🌸The Delivery Guys Will Contact You Via Phone Call ,If There Is No Answer Bloomingbabies Will Contact You ,If There Is Still No Answer Your Order Will Be Rescheduled For The Next Trip To Your Area 🌸We Are Unable To Give A Specific Or Estimated Time For Any Delivery Due To Any Unforseen Circumstances
🌸 Bloomingbabies Reserves The Right To Reschedule Delivery Areas At Any Given Time
🌸 Delivery Time🌸
🌸 Please Note That It Is Impossible To Give A Delivery Time,We Have 25 Deliveries Daily In Different Towns.Traveling Time, Traffic And Waiting For Customers To Receive Their Nappies Play A Big Role And Delay The Deliveries ,Not Even Courier Guy Or Any Other Courier Services Will Be Able To Give A Delivery Time
🌸 Please Bare With Us ,Sit Back And Relax We Will Have Your Nappies Delivered ASAP
