Offering a high level of service, quality and reliability to our customers to earn their respect and support for the way we conduct our business - professionally and with integrity
Providing affordable, exciting and enjoyable shopping experiences to our customers through market innovation and operator participation
Offering a profitable, sustainable and valuable business opportunity to emerging en
trepreneurs. Established in 1969 as a chain of heel bars in Johannesburg, Multiserv has developed into a leading franchise and retail services chain in Southern Africa. Today Multiserv operates nationally and internationally with close to 159 stores. Stores are located in prime locations in retail centres, where customers are offered expert shoe repairs and leather repair services, key duplication, remotes, dry cleaning depots, public telephones, carpet cleaning machine rentals and other related services. Multiserv prides itself on providing the finest quality services through its highly skilled operators. By providing quality products and services at reasonable prices for over thirty nine years, Multiserv has established itself as the undisputed leader in the provision of shoe repair and allied services to the full spectrum of the South African public. Our unique 3 month guarantee policy and while-u-wait shoe repair service differentiates us in the shoe repair industry. Our newly launched second key half price offering will further differentiate us from our competitors in the key duplication field. At the forefront of the emerging market with the emphasis on offering a low cost High Profit Franchise business, Multiserv has developed a highly successful formula which enables its franchisees to reap the benefits of a very lucrative market.
